Return and Refund Policy

Return and Refund Policy

Last updated: October 19, 2026

At Globnest, customer satisfaction matters to us. If there is a problem with your purchase, please contact our support team so we can help.

Return Eligibility

To request a return, contact us within 30 days of delivery. Items should generally be unused, in their original condition, and accompanied by their original packaging and proof of purchase, unless the item is defective, damaged, incorrectly supplied, or applicable law provides otherwise.

Certain products may be ineligible for return for hygiene, safety, or other lawful reasons. Any exclusions will be applied in accordance with applicable consumer protection laws.

Damaged, Defective, or Incorrect Items

Please email globnestsupport@gmail.com with your order number, a description of the issue, and clear photos where relevant. We will review the issue and explain the available resolution.

How to Request a Return

  1. Email our support team with your order number.

  2. Explain why you would like to return the item.

  3. Wait for return instructions before sending anything back.

  4. Package the item securely and follow the instructions provided.

Please do not send returns to the sender address on a package without confirming the correct return address with us.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping Costs

If an item is defective, damaged, or incorrect, we will explain the appropriate return or replacement arrangements. For other returns, return shipping costs may be the customer's responsibility where permitted by law and disclosed before the return is completed.

Exchanges

Contact us to ask whether an exchange is available for your item. Availability depends on stock and product eligibility.

Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after processing or shipment has begun.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

Contact Us

Globnest Support
Email: globnestsupport@gmail.com